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- Masaki, Plot No. 1130, Kinondoni Municipal, Dar Es Salaam, TANZANIA
- info@bttat.co
- Mod-friday, 09am -05pm
Genesys Cloud is the world’s leading AI‑powered experience orchestration platform
Drive growth, customer loyalty and employee productivity while reducing costs — all through a trusted, artificial intelligence (AI)-powered platform that delivers personalised experiences at scale across chat, email, messaging, voice, social and text.
Purpose-built AI
Realise value faster with AI that’s easy to deploy, control and optimise.
Seamlessly connect on digital and social
Personalise engagement on any channel with humans and AI-powered bots.
Future-ready contact centre
Optimise with intelligent automation and embedded AI that delivers value from day one.
Open CX platform and cloud architecture
Innovate continuously, scale globally and build any experience.
End-to-end journey management
Connect data silos to orchestrate and optimise customer and employee experiences.