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The Digital Store
UNFYD® COMPASS helps you run your digital ecosystem with ease thus enhancing relationships. It doesn’t matter if you are a startup, SMB or an enterprise; we don’t burn a hole deep in your pockets.
Customer Xperience
Nurture Digital Relationships
UNFYD® Talk
Social Interaction platform for ecosystem players to reach service providers comfortably
UNFYD® Link
Workflow and Business Process enhancement by integrated ticketing management tool
UNFYD® Scor
Effective workforce management by quality monitoring and scorecard tool to measure interactions performance
UNFYD® Track
Advanced Heuristics based scheduling techniques for Field Service operations and optimization
Marketing Xperience
Acquire More Customers
UNFYD® Lead
Lead Management & operations process enablement, through integrated social/digital collaboration
UNFYD® Buzz
Platform integrating sentiment tagging and process management seamlessly into enterprise operations
UNFYD® FSM
Feet on Street Management platform for enabling field visibility and process optimization
UNFYD® Market
Seamless interaction for prospective leads with Multi Channel collaborative lead-gen platform
Enterprise Xperience
Process Automation | Resource Optimization | Operational Efficiency
UNFYD® Collab
Multi-channel collaboration for order management and payment cycle across web and mobile
UNFYD® CRM
360 Degree customer view for customer management from lead to retention
UNFYD® POLL
Omni-channel platform configurable for each process-line separately
UNFYD® Insight
Business Operations Enhancement using Analytics, Business Intelligence and visualization
Cognitive Xperience
Artificial Intelligence | Business Intelligence | Analytics
UNFYD® BOT
Automation of service engagement operations enabled by flow-based self-service BOT
UNFYD® CAI
Conversational AI platform for end-to-end self service operations powered by Knowledge Management suite
UNFYD® KM
Platform enabling repository information access for Omni-channel, BOT and AI driven engagements
UNFYD® Market
Seamless interaction for prospective leads with Multi Channel collaborative lead-gen platform