Call Us
- Masaki, Plot No. 1130, Kinondoni Municipal, Dar Es Salaam, TANZANIA
- info@bttat.co
- Mod-friday, 09am -05pm
Business Transformation Services
Technology Consulting
Move beyond being a mere change agent and become an innovation leader. Our expert guidance, design thinking, and innovative technology solutions empower your business transformation. We help you lead with technology-driven innovation and agility while revitalizing your legacy systems at a pace that aligns with your business needs.
Workforce Optimization
Our Workforce Optimization (WFO) specialists empower businesses to strike the right balance between performance and customer experience. By adopting a technology-agnostic approach and leveraging analytics, we offer a customized WFO methodology that benefits businesses, customers, and agents alike.
Customers Channels
Unlock the full potential of new market routes by enhancing digital engagement, deploying advanced analytics, and ensuring robust security. Reimagine customer economics by seamlessly integrating digital and physical sales channels, transforming workforce capabilities, and designing agile operating models for the digital era.
Captive Outsourcing
With over 25 years of experience in driving transformation across BPM (Business Process Management) and customer experience, we are the trusted partner for top BFSI (Banking, Financial Services, and Insurance) and telecom companies. Our captive centers power over 20 million customer interactions annually. Count on us to deliver the right blend of people, process, performance, profit, and purpose aligned with your growth objectives.
Enterprise Value
We bring industry insights, functional expertise, and data-powered analytics to target specific areas for efficiency gains and fuel growth. Our meaningful data, insights, and analytics drive digital solutions that transform businesses. Beyond compliance, we leverage regulatory insights and analytic expertise to help businesses prepare for the future.
Why Us
Our ability to identify and scale opportunities rapidly stems from our innovation, experienced leadership, and cross-capability team. We tackle every challenge with innovation, transforming core business processes, scaling new opportunities, and achieving a wise pivot into the future.
25+ Years of experience
CX & Personalization Leaders
Agnostic Approach to Every Ecosystem
Your Growth Partners
Accelerated GTM Driven
As always, remember, we respect trademark owners and collaborate with strategic partners globally, combining experiences for localized solutions.